Shipping policy

**Shipping & Delivery Policy**

At Vintage Supply Co, we aim to provide a smooth and transparent shipping experience.

**Order Processing Time**
All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, it will be dispatched and you will receive a confirmation email with tracking information.

**Shipping Times**
Estimated delivery times:

* United Kingdom: 3–7 business days
* Europe: 5–10 business days
* International: 7–15 business days

Please note that these are estimated timeframes and not guaranteed.

**Shipping Costs**
Shipping costs are calculated at checkout and will vary depending on your location and selected shipping method.

**Tracking Information**
All orders include tracking. You will receive your tracking number via email once your order has been dispatched.

**Delays**
We are not responsible for delays caused by:

* Courier services
* Customs processing
* Weather or unforeseen circumstances

However, we will always do our best to assist if issues arise.

**Split Shipments**
If your order contains multiple items, they may be shipped separately depending on stock availability and warehouse location.

**Incorrect Shipping Information**
Customers are responsible for providing accurate shipping details.
Vintage Supply Co is not responsible for orders shipped to incorrectly provided addresses.

**Lost or Stolen Packages**
If your tracking shows that your order has been delivered but you have not received it, please contact the courier directly.

We are not liable for lost or stolen packages confirmed as delivered, but we will assist you in resolving the issue where possible.

**Contact Information**
If you have any questions regarding shipping, please contact us:

Vintage Supply Co
Email: [contactvintagesupplyco@gmail.com](mailto:contactvintagesupplyco@gmail.com)
Address: Unit C8, Intake Business Centre, Mansfield, NG18 5QS, United Kingdom

We aim to respond within 24 hours.